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Big shoutout to TFWW - Printable Version

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Big shoutout to TFWW - Demps - 02-08-2019

I recently sold a unused Gramercy dovetail saw and buyer found a defect.  We settled the issue to all's satisfaction.  I contacted tool for working wood, explained the situation, got pics to them.  They immediately replaced the saw and even sent the new one before I shipped the old item.
Great Customer Service

RE: Big shoutout to TFWW - Admiral - 02-08-2019

Joel is a great guy and good businessman. If you are ever in NYC and have got some time to kill, get on a subway to Brooklyn and visit the store, very interesting....