I recently sold a unused Gramercy dovetail saw and buyer found a defect.  We settled the issue to all's satisfaction.  I contacted tool for working wood, explained the situation, got pics to them.  They immediately replaced the saw and even sent the new one before I shipped the old item.
Great Customer Service

  Big shoutout to TFWW Demps I recently sold a un...
Joel is a great guy and good businessman. If you are ever in NYC and have got some time to kill, get on a subway to Brooklyn and visit the store, very interesting....
Credo Elvem ipsum etiam vivere
Non impediti ratione cogitationis
Big shoutout to TFWW

Forum Jump:

Users browsing this thread: 1 Guest(s)