Posts: 5,651
Threads: 0
Joined: May 2005
Location: Centre County Pennsylvania
I went to the
kidde site looking for the fire extinguisher recall and found out they had a problematic fire alarm too.
Apparently they can tell from the serial number on the fire extinguisher if it is affected. But the online form also wants the date code, which is illegible on my fire extinguisher. So the online thing didn't work. I called them and they said it wasn't affected.
Huh.
Posts: 13,006
Threads: 0
Joined: Mar 2003
I have three in my house, all will be replaced. Just did it online.
Al
I turn, therefore I am!
Posts: 18
Threads: 0
Joined: Dec 2009
(11-17-2017, 11:13 AM)EricU Wrote: I went to the kidde site looking for the fire extinguisher recall and found out they had a problematic fire alarm too.
Apparently they can tell from the serial number on the fire extinguisher if it is affected. But the online form also wants the date code, which is illegible on my fire extinguisher. So the online thing didn't work. I called them and they said it wasn't affected.
Huh.
The date code didn't seem to be a required field. I filled in my information and received a replacement via FedEx today. In the box were instructions along with a pre-paid shipping label to return the old one. Was kind of hoping I'd be able to 'test' the old one kind of for fun and but knowing how it acted in case I need to ever use one for real. Oh well....
Paul
Posts: 13,006
Threads: 0
Joined: Mar 2003
Called my Mom yesterday. She has two, one that match model numbers but wrong color. Her's were ok.
Al
I turn, therefore I am!
Posts: 5,651
Threads: 0
Joined: May 2005
Location: Centre County Pennsylvania
someone in woodworking said they put in five zeros for the date code and it took it. I put in five numbers, and it kept telling me I needed to put in five numbers. Huh.
On further reflection, I think I may be getting a new fire extinguisher and the person there is just really bad at communicating. We'll see. Wife bought some new ones anyway.
Got to dig out the fire alarm I haven't installed yet and see if it was recalled.
Posts: 615
Threads: 0
Joined: Apr 2004
Location: Santa Rosa Beach, FL
Got home today and found three new fire extinguishers on my front porch. Good thing I saved my defective extinguishers. They wanted them back. They provided the pre printed FedEx return label and a number to set up a pick up. FedEx will be by first thing tomorrow to take them away. The new extinguishers are a size larger than the defective ones. I'd guess that they are in 5 - 10 lb range. One in the kitchen, one in the garage and one in the shop.
Posts: 27,512
Threads: 0
Joined: Jul 2002
Location: Pacific ocean now much further away!
Still haven’t received mine and it’s been almost three months...
VH07V
Posts: 4,767
Threads: 0
Joined: May 2010
I received all 4 of mine and have shipped the old ones back as instructed
Posts: 13,388
Threads: 4
Joined: Jun 2007
Location: New Jersey
(12-28-2017, 11:40 PM)EightFingers Wrote: Still haven’t received mine and it’s been almost three months...
Me neither, I wrote down the order number and called them a week ago, they promised to check on it but never called or emailed back.
Credo Elvem ipsum etiam vivere
Non impediti ratione cogitationis
Posts: 3,466
Threads: 0
Joined: Mar 2001
Location: Commerce Township, MI
I received and returned 4 of the 5 I had. I got an email on the fifth say they were out of stock and would be shipping soon.
