Teknatool woes - disappointed
#49
  Re: Teknatool woes - disappointed by nocrapman (So I was happy with ...)
I don't know, while I am pretty good with technology (I'm in the business end of software development for a multinational), when it comes to machines, I'm an analog guy. Good enough for my father - good enough for me, to coin a phrase. As The Man in Black once sung . . . .

https://www.youtube.com/watch?v=EpwXEdYM10c
Credo Elvem ipsum etiam vivere
Non impediti ratione cogitationis
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#50
  Re: RE: Teknatool woes - disappointed by Handplanesandmore ([quote='Derek Cohen'...)
(10-15-2020, 10:06 AM)Handplanesandmore Wrote: Mostly not about the machine (but the OP's problem was less acute if the machine didn't have a bolt like that).

The Mac vs Windows concern is overblown...I know there're far more Windows users than Mac's in the world, meaning no one should have a problem finding a friend, neighbor, co-worker and heck, sometimes even a stranger to help out if need be. Just find someone 30 or 40 years younger than you --- they're very good with technology even if they don't have a computer degree. (I tried to set up my wireless weather control by reading the manual (written by an alien or something) and following it with no success. My eldest daughter got it done in under several minutes WITHOUT looking at anything that came with the control!)

Guys, we aren't living in the 18th c. or in a cave!

True but I'll bet quite a few people here are using drill presses 30+ years old. I'd be skeptical about finding firmware and controllers for a 30+ year old drill press. How easy is it to find replacement components for Radio Shack Color Computers? Not very I'd expect.
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#51
  Re: RE: Teknatool woes - disappointed by kurt18947 ([quote='Handplanesan...)
(10-15-2020, 06:19 PM)kurt18947 Wrote: True but I'll bet quite a few people here are using drill presses 30+ years old. I'd be skeptical about finding firmware and controllers for a 30+ year old drill press. How easy is it to find replacement components for Radio Shack Color Computers? Not very I'd expect.

The decision to buy a dp with a software component is no different than getting a CNC machine --- the buyer must weight against all related factors including obsolescence. Even analog machines run the risk of lack of spare parts that have been discontinued if it breaks down. Obviously, DVR DPes are not designed for anyone who is paranoid about updates. I am no computer expert, but fear nothing about any need for updates. After all, money can fix any related problems.

Simon
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#52
  Re: RE: Teknatool woes - disappointed by kurt18947 ([quote='Handplanesan...)
(10-15-2020, 06:19 PM)kurt18947 Wrote: True but I'll bet quite a few people here are using drill presses 30+ years old. I'd be skeptical about finding firmware and controllers for a 30+ year old drill press. How easy is it to find replacement components for Radio Shack Color Computers? Not very I'd expect.

Probably not much harder than finding replacement parts for a Delta machine from that era.
"the most important safety feature on any tool is the one between your ears." - Ken Vick

A wish for you all:  May you keep buying green bananas.
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#53
  Re: Teknatool woes - disappointed by nocrapman (So I was happy with ...)
I have a delta with a dc treadmill motor that was a free add on unless you count the time it took me to get the treadmill pull it apart and mount it to the drill press.

So you can make your own variable speed drill press.

I understand some folks are more interested in woodwork than fiddling with building their own machines.
I also understand that means you must think about future support.
If I were the OP, I’d consider doing what I could to find the highest ranking person at teknatool and send them links to all the threads linked above about poor customer service.

The technique that has worked for me over the years, is to keep a log of dates/times and names of people I talk to with notes about the conversation. Then when you call be extremely nice, and get the name of the person to whom you are speaking.

As you tell them the time and dates of all your attempts to resolve the issue make sure you use their name, in fact mention the name of each and every person you have spoken with, and pepper the name of current person between each mention of anyone else’s name.

If they still can’t fix the issue, very nicely ask to speak to their superior, even if that means they call the owner or ceo

Eventually you will find someone who would rather do what you want than have their name on the failed to meet expectations list that you just rattled off.
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#54
  Re: Teknatool woes - disappointed by nocrapman (So I was happy with ...)
I find it interesting reading about not being able to get parts for an "analog" machine that is 30 years old on a forum where folks often repair "heirloom" furniture . . . by making replacement parts.

Yep, if someone - that one time - made it from wood, we just make another one.

You (or somebody else) can do the same thing with metal (or plastic) right?   Wink
Know Guns. Know Security. Know Freedom - - - No Guns. No Security. No Freedom

Guns are supposed to be dangerous. If yours is not dangerous you need to take it to a gunsmith and have it repaired.
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#55
  Re: RE: Teknatool woes - disappointed by Handplanesandmore (I don't know about y...)
(10-15-2020, 03:02 AM)Handplanesandmore Wrote: I don't know about you guys, but I drive a car that has a computer board that I know nothing about, let alone fix it or update it if it goes south. Should I get a wagon instead?

I guess I started this discussion and maybe it's not fruitful.  But those car computers get real cheap on the used market as cars get older.  Not going to happen with a DP. Someone mentioned CNC machines, and there aren't too many of them that can't be retrofit with a more generic control if needed.  There was a while there for CNC lasers and routers that people were buying the Chinese versions and swapping out the control software immediately. I probably could make one of these DP's work with some other drive, that's true.  And there is no guarantee with other brands that you can even get simple parts that would be somewhat difficult to fabricate.  The scrapping of all the Delta parts being an example of that.
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#56
  Re: Teknatool woes - disappointed by nocrapman (So I was happy with ...)
I too have a Voyager Drill press and I have had absolutely no issues with it that would make me second guess my purchase. It is for me the perfect drill press....program in the type of bit, bit size, and the material and Bob's your Uncle. It is smooth and quiet and as far as needing more capabilities, I have had it for two years and I am still trying to figure out everything this drill press can do.
Formerly known as John's Woodshop
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